1 Who is the author of this video ?

2. When was the video published?

3. Explain what the environment of the system is

4. Who is the user and what do they do?

5. What is the purpose of the system?

6. Information Processes. What are the seven processes of the information system and what do they do?

7. Who are participants and how are they different to the users?

8. Data What is data?

9. What is information and how is it different to data?

10. Draw the Information Process showing its components and data flow.